Privacy Policy

At Andrew Alps, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

When you place an order or contact us, we may collect the following details:

• Name

• Contact number

• Delivery address

• Email address 

We only collect information necessary to process your order, deliver your products, and provide customer support.

2. How We Use Your Information

Your information may be used for the following purposes:

• To confirm and deliver your order

• To communicate updates about your purchase

• To respond to your inquiries and provide support

• To improve our services and offerings

3. Data Protection

We take appropriate steps to protect your personal information against unauthorized access, alteration, or disclosure. Your data is handled with confidentiality and used only for the purposes outlined in this policy.

4. Opt-Out Instructions

You have the right to opt out of receiving non-essential communications from us. To do so:

• Reply to our communication with the word Unsubscribe, or

• Contact us directly through the details provided on our website and request removal from promotional updates.

Please note that essential communications, such as order confirmations and delivery updates, cannot be opted out of as they are necessary to complete your purchase.

5. Data Retention

We retain your personal information only as long as necessary to fulfill your order and comply with legal obligations. Once no longer required, your data will be securely deleted.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with the effective date.

7. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach us at [email protected].